Installation & Training Package
- Complimentary site survey and measurement
- Pharmacy-specific configuration and manufacturing
- Professional installation (2–3 days)
- Comprehensive staff training
Technical Reference
Technical Specifications
Comprehensive data for your technical team and decision-makers. All measurements apply to the MIERO-v3-5 model.
Overview
Medication Capacity
4,000 – 14,000 boxes
Medication Variety
Unlimited — any medication that fits our dimensions
Floor Space
4 – 9 m² (modular)
Dispensing Speed
~30 seconds avg.
Inventory Management
FEFO (First Expired, First Out)
Integration
Compatible with major pharmacy software, quickly integrable
Reliability
UPS backup, offline mode
UI Languages
TR / EN / RU / UZ · New language added in 2 days
Warranty
3 years in Türkiye, 1 year international
Support
24/7 technical hotline
Physical Properties
| Dimensions (W × D × H) | 4,370 × 1,680 × 2,580 mm (modular) |
| Weight | 800 – 2,100 kg (per model) |
| Body Material | Aluminum |
| Color | White / Anthracite (customizable) |
| Shelf Capacity | 400 – 1,400 cells (per model) |
| Min. Medication Size | 15 × 30 × 60 mm |
| Max. Medication Size | 75 × 128 × 165 mm |
| Operating Mode | 24/7 continuous |
Electrical & Power
| Operating Voltage | 220V AC, 50 Hz |
| Max Power Consumption | 1 kW |
| Avg Power Consumption | 350 W |
Operating Conditions
| Operating Temperature | +5 °C … +40 °C |
| Storage Temperature | -10 °C … +50 °C |
| Relative Humidity | 20% – 60% |
| Noise Level | < 65 dB |
| Environment | Dry indoor |
| Min. Installation Area | 4 – 9 m² (per model) |
| Ceiling Height | 2.5 m (standard) |
| Floor Load Capacity | Min. 255 kg/m² |
Connectivity & Software
| Control System | PLC-based smart control |
| Barcode Reader | 2D barcode |
| Network | Ethernet (RJ45) |
| Other Connections | RS232, RS485 |
| Operating System | OS-independent proprietary software |
| Interface | Web-based enterprise software |
Warranty & Service
All parts and labor included — starting from installation and go-live date.
| Warranty Period | 3 years in Türkiye, 1 year international |
| Technical Support | 24/7 phone and remote support |
| On-Site Service | 48-hour response time |
| Software Updates | Free during warranty |
| Spare Parts | Maintained in stock |
| Relocation Service | One-time free Miero relocation for moves within Türkiye |
Service Packages
Installation and beyond, from one source
Annual Maintenance & Support Package
- 24/7 technical support hotline
- Free software updates
- Remote troubleshooting
- Annual on-site maintenance and optimization
- One-time free Miero relocation for moves within Türkiye
Relocation Assurance
Moving? Miero Moves With You
If you relocate within Türkiye, the dismantling, transport, and reinstallation of your Miero at the new address are free of charge — one time.
R&D Backing
TÜBİTAK 1501 Supported
Miero was developed under the TÜBİTAK 1501 Industrial R&D Projects Support Programme. Project No: 3230034 — "Development of an AI-Powered Robotic Medication Management System".
Need deeper technical detail?
Get in touch for a PDF copy of our technical passport. Our engineering team is happy to answer any questions.